THINGS IN THE WAY?
If you have screws or sheet metal obstructing the duct, you may be able to remove them yourself. Please contact Ecovent support for a consultation about the issue.
WRONG SIZE VENT?
If your vent does not fit in the duct, measure the size of the duct while you have the old vent removed. Re-attach the old vent and contact Ecovent support with your new detailed measurements.