Ecovent's Plain English Privacy Policy on Your Data

  • Your data means that it always belongs to you in every circumstance.
  • Data includes information we gather from your home, including room temperatures, humidity, pressure, thermostat usage, and how often your Ecovent system is on.
  • We’ll never sell your personal information without your permission.

Privacy Policy

Ecovent Systems Inc. (“Ecovent”, “we”, “us” or “our”) collects personal information on our website at (the “Site”) and any downloadable or web-based applications provided by Ecovent (“Apps”). Any terms not defined in this Privacy Policy have the respective meanings ascribed to them in our Terms of Service. Ecovent takes security seriously and Ecovent cares about the integrity of your personal information. What information Ecovent collects and what Ecovent does with that information is outlined in this Privacy Policy. This information is used to provide our users and customers with the best service and allows us to understand how visitors use our Service. By using our Service (e.g., ordering our products, contacting us or the like) you agree that your personal information will be handled as described in this Privacy Policy. Your use of the Service, and any dispute over privacy, is subject to this Privacy Policy and our TOS.

Information We Collect About You

PERSONAL INFORMATION Our primary purpose in collecting Personal Information (as defined below) is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide Services and features that most likely meet your needs, and to customize our Services to make your experience safer and easier. We only collect Personal Information about you that we consider necessary for achieving this purpose. "Personal Information" means information that specifically identifies an individual (such as a name, address, telephone number, mobile number or e-mail address) or other information about that individual that is directly linked to Personal Information. Personal Information does not include "aggregate" information, which is data we collect about the use of our Services. INFORMATION WE COLLECT DIRECTLY FROM YOU We collect information from you when you make a purchase, verify your credit card, place an order, arrange for a delivery or return a purchase, or otherwise interact with our Service or contact us. The type of information that we collect from you depends on your interaction with our Service, as further set forth below. In order to use some features of our Service, you must first complete the registration form and create a user name and password. During registration, you are required to give truthful contact information (such as name and email address) in accordance with our TOS. We use this information to contact you about our Service in which you have expressed interest. INFORMATION NECESSARY TO COMPLETE YOUR PURCHASE: Your name, billing and shipping address, credit card information, and other information necessary to complete your transaction, as well as any other information that you choose to provide to us. Our store is hosted on Bubblestorm Management (Proprietary) Limited trading as WooThemes (“WooThemes”). WooThemes provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through WooThemes’ data storage, databases and their applications. MAILING LIST INFORMATION: You may choose to submit your email address via a submission form on our Service. Your email address may be used to send you news about Ecovent, including promotions. We may use one or more service providers to administer these messages. Ecovent does not share your email address with spammers or any other non-affiliated third parties for their own marketing purposes without your permission. If you feel you have received an email from us in error, please contact

Information We Collect Automatically & Website Use Information

We may automatically collect the following information about your use of our Site or services through cookies, web beacons, and other technologies: your domain name; your browser type and operating system; web pages you view; links you click; your IP address; your device ID; your mobile carrier; the length of time you visit our Site, use our Apps and/or use our Service; and the referring URL, or the webpage that led you to our Site. Please see the section “Cookies and Other Tracking Mechanisms” below for more information about our use of cookies and other tracking mechanisms. We do not tie this automatically collected information to your Personal Information.


Our Service does not knowingly collect or store any personal information about children under the age of 18. If you become aware that your child has provided us with Personal Information without your consent, please contact us at If we become aware that a child under 18 has provided us with Personal Information, we take steps to remove that information and terminate the applicable account. We may allow you to create an account for a child under the age of 18, such as a babysitter, but if we allow you to do so, we will request that you do not provide us with any Personal Information for such individual and that individual will be using our Services under your account.

How We Use Your Information

We use your information for the following purposes: To provide our Service to you, to communicate with you about your use of our Service, to respond to your inquiries, to fulfill your orders, and for other customer service purposes; To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using our Service; For marketing and promotional purposes. For example, we may use your information, such as your email address, to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you, although you may opt out of any of these promotions, as set forth below. We also may use the information that we learn about you to assist us in advertising our Service on third party websites or services; and To better understand how users access and use our Service, both on an aggregated and individualized basis, in order to improve our Service and respond to user desires and preferences, and for other research and analytical purposes.

How We Share Your Information

We do not sell your personal information to third parties for their own marketing purposes. We will share your information, including your personal information, with third parties to assist us in providing our Service to you and for certain legal purposes. We may share your information as follows: Affiliates. We may disclose the information we collect from you to our affiliates; however, if we do so, their use and disclosure of your personal information will be subject to this Privacy Policy. Service Providers. We may disclose the information we collect from you to third party vendors, service providers, contractors or agents who perform functions on our behalf (e.g., with vendors that help us with delivering products to you, vendors that help us maintain our Site or our Apps, analytics providers, etc.). Business Transfers. If we are acquired by or merged with another company, or if substantially all of our assets are transferred to another company, we may transfer the information we have collected from you to the other company. In Response to Legal Process. We also may disclose the information we collect from you in order to comply with applicable law, a judicial proceeding, court order, or other legal process (e.g., in response to a court order or a subpoena). To Protect Us and Others. We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our TOS or this Privacy Policy, or as evidence in litigation in which we are involved. Aggregate and De-Identified Information. We may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes.

Our Use of Cookies and Other Tracking Mechanisms

COOKIES We use cookies and other tracking mechanisms to track information about your use of our Service. We may combine information from cookies with other personal information we collect from you. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site and Service, while others are used to enable a faster log-in process or to allow us to track your activities at our Site or Service. There are two types of cookies: session and persistent cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Site. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our Site. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity, interests and experience. We do not tie the information gathered by cookies to any of your Personal Information. THIRD PARTY COOKIES: We use third party vendors, including without limitation Google, and use cookies such as the Google Analytics cookies and third party cookies, such as the DoubleClick cookies, together to report how advertising impressions, other uses of advertising services, and interactions with these advertising impressions and advertising services are related to visits to our Site. DISABLING COOKIES. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features and some of our Service may not function. LOCAL STORAGE OBJECTS. We may use Flash Local Storage Objects (“Flash LSOs”) to store your Site preferences and to personalize your visit. Flash LSOs are different from browser cookies because of the amount and type of data stored. Typically, you cannot control, delete, or disable the acceptance of Flash LSOs through your web browser. For more information on Flash LSOs, or to learn how to manage your settings for Flash LSOs, go to the Adobe Flash Player Help Page, choose “Global Storage Settings Panel” and follow the instructions. To see the Flash LSOs currently on your computer, choose “Website Storage Settings Panel” and follow the instructions to review and to delete any specific Flash LSO that you would like to delete. We do not tie information gathered by Flash LSOs to your Personal Information. CLEAR GIFS, PIXEL TAGS AND OTHER TECHNOLOGIES. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded. We do not tie information gathered by clear GIFs to Personal Information.

Third Party Analytics and Tracking

Like many websites, we use tools (including without limitation Google analytics) to collect information from visitors in order to better understand how users use our website (e.g., browser type, domains, page views). We use these tools to help us improve our services, performance and user experiences. These entities may use cookies and other tracking technologies to perform their services. We do not share your Personal Information with these third parties. In addition, in some of our email messages, we use a “click-through URL” linked to content on the Ecovent website. We track this click-through data to help us measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in our email messages. We currently do not honor browser requests not to be tracked on our Site. Through third parties, however, you do have the option not to be tracked for purposes of advertising. Please see the section regarding “Third Party Ad Networks” below for additional information.

Third Party Ad Networks & Opt Out Options

We use third parties such as network advertisers, including without limitation Google Analytics, to display advertisements on other websites. Through a process called “retargeting,” also known as “remarketing,” network advertisers place a cookie on your browser that allows us to show you ads on other sites based on your previous activity on our Site. These services do not collect Personal Information from you. Third party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third party cookies and other technologies are governed by each third party’s specific privacy policy, not this one. We may provide these third party advertisers with information about your usage of our Service, as well as aggregate or non-personally identifiable information about visitors to our Site and users of our Service. Our third party vendors, including without limitation Google, use first party cookies (such as the Google Analytics cookie) and third party cookies (such as the DoubleClick cookie) together to inform, optimize and serve ads based on someone's past visits to our Site or use of our Service. We also use Google Analytics Demographics and Interest Reporting, to tailor advertisements relevant to you based on demographic information such as age, gender and interests. You may, however, opt-out of many third party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information regarding this practice by NAI members and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third party ad networks operated by NAI and DAA members, please visit their respective websites: (NAI); (DAA). Opting out of one or more NAI member or DAA member networks (many of which will be the same) only means that those members no longer will deliver targeted content or ads to you. It does not mean you will no longer receive any targeted content or ads on our Site or other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing. Also, if your browsers are configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different computer or change web browsers, your NAI or DAA opt-out may no longer be effective. Additional information is available on NAI’s and DAA’s websites accessible by the above links. Additionally, we use the Google Analytics features for Display Advertising, including without limitation Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting. Using the Ads Settings, you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads. You can also install the Google Analytics opt-out add-on to your browser to prevent your data from being collected by Google Analytics.

User Generated Content; Forums; Chat Rooms

We invite you to post content using our Service, including your comments, pictures, and any other User Generated Content that you would like to be available on our Service. If you post content to our Service, all of the information that you post will be available to all visitors to our Service. If you post your own content on our Service, your posting may become public and we cannot prevent such information from being used in a manner that may violate this Privacy Policy, the law, or your personal privacy. If you choose to post messages in our forums and chat rooms or other public message areas, or leave feedback for other users, we will collect the information you post. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you. We reserve the right to terminate the accounts of visitors who use these services in a manner inconsistent with the TOS.

Third Party Links, Websites and Features

Our Service may contain links to third party websites as well as social media features such as Facebook and Twitter. Any access to and use of such linked websites is not governed by this Privacy Policy, but instead is governed by the privacy policies of those third party websites. We do not control what information these websites collect.

International Visitors

Our Site is hosted in the United States. If you are accessing the site from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your Personal Information to the United States and by providing your Personal Information to our Service you consent to that transfer.

What Choices Do I Have Regarding Use of My Personal Information?

We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the e-mail. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you e-mails about your account or any Service you have requested or received from us.


To protect your Personal Information, we take reasonable precautions and follow industry best practices, including without limitation encrypting your information using secure socket layer technology, to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Please note that no method of transmission over the Internet or electronic storage is 100% secure, and we recommend that you also take steps to prevent your Personal Information such as signing off after using a shared computer and keeping your Login Credentials private.

Contact Us

If you have any questions about our Privacy Policy or would like to remove your information from our marketing lists, you may contact us at: or you can send us snail mail to: Ecovent Systems Inc. 105 South St, Boston, MA 02111

Changes to these Policies

These policies are current as of the date set forth below. Please note that our Privacy Policy and TOS may change from time to time. If we make any changes that materially affect our practices with regard to the Personal Information we have previously collected from you, we will provide you with notice in advance of such change by highlighting the change on our Site and Service. Last updated: March 15, 2017