- Your data means that it always belongs to you in every circumstance.
Data includes information we gather from your home, including room temperatures, humidity, pressure, thermostat usage, and how often your Ecovent system is on.
We’ll never sell your personal information without your permission.
Information We Collect About You PERSONAL INFORMATION Our primary purpose in collecting Personal Information (as defined below) is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide Services and features that most likely meet your needs, and to customize our Services to make your experience safer and easier. We only collect Personal Information about you that we consider necessary for achieving this purpose. "Personal Information" means information that specifically identifies an individual (such as a name, address, telephone number, mobile number or e-mail address) or other information about that individual that is directly linked to Personal Information. Personal Information does not include "aggregate" information, which is data we collect about the use of our Services. INFORMATION WE COLLECT DIRECTLY FROM YOU We collect information from you when you make a purchase, verify your credit card, place an order, arrange for a delivery or return a purchase, or otherwise interact with our Service or contact us. The type of information that we collect from you depends on your interaction with our Service, as further set forth below. In order to use some features of our Service, you must first complete the registration form and create a user name and password. During registration, you are required to give truthful contact information (such as name and email address) in accordance with our TOS. We use this information to contact you about our Service in which you have expressed interest. INFORMATION NECESSARY TO COMPLETE YOUR PURCHASE: Your name, billing and shipping address, credit card information, and other information necessary to complete your transaction, as well as any other information that you choose to provide to us. Our store is hosted on Bubblestorm Management (Proprietary) Limited trading as WooThemes (“WooThemes”). WooThemes provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through WooThemes’ data storage, databases and their applications. MAILING LIST INFORMATION: You may choose to submit your email address via a submission form on our Service. Your email address may be used to send you news about ecoVent, including promotions. We may use one or more service providers to administer these messages. ecoVent does not share your email address with spammers or any other non-affiliated third parties for their own marketing purposes without your permission. If you feel you have received an email from us in error, please contact info@ecoVentsystems.com.
Children Our Service does not knowingly collect or store any personal information about children under the age of 18. If you become aware that your child has provided us with Personal Information without your consent, please contact us at info@ecoVentsystems.com. If we become aware that a child under 18 has provided us with Personal Information, we take steps to remove that information and terminate the applicable account. We may allow you to create an account for a child under the age of 18, such as a babysitter, but if we allow you to do so, we will request that you do not provide us with any Personal Information for such individual and that individual will be using our Services under your account.
How We Use Your Information We use your information for the following purposes: To provide our Service to you, to communicate with you about your use of our Service, to respond to your inquiries, to fulfill your orders, and for other customer service purposes; To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using our Service; For marketing and promotional purposes. For example, we may use your information, such as your email address, to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you, although you may opt out of any of these promotions, as set forth below. We also may use the information that we learn about you to assist us in advertising our Service on third party websites or services; and To better understand how users access and use our Service, both on an aggregated and individualized basis, in order to improve our Service and respond to user desires and preferences, and for other research and analytical purposes.
How We Share Your Information We do not sell your personal information to third parties for their own marketing purposes. We will share your information, including your personal information, with third parties to assist us in providing our Service to you and for certain legal purposes. We may share your information as follows:
Service Providers. We may disclose the information we collect from you to third party vendors, service providers, contractors or agents who perform functions on our behalf (e.g., with vendors that help us with delivering products to you, vendors that help us maintain our Site or our Apps, analytics providers, etc.). Business Transfers. If we are acquired by or merged with another company, or if substantially all of our assets are transferred to another company, we may transfer the information we have collected from you to the other company.
In Response to Legal Process. We also may disclose the information we collect from you in order to comply with applicable law, a judicial proceeding, court order, or other legal process (e.g., in response to a court order or a subpoena).
Aggregate and De-Identified Information. We may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes.
International Visitors Our Site is hosted in the United States. If you are accessing the site from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your Personal Information to the United States and by providing your Personal Information to our Service you consent to that transfer.
What Choices Do I Have Regarding Use of My Personal Information? We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the e-mail. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you e-mails about your account or any Service you have requested or received from us.
Security To protect your Personal Information, we take reasonable precautions and follow industry best practices, including without limitation encrypting your information using secure socket layer technology, to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Please note that no method of transmission over the Internet or electronic storage is 100% secure, and we recommend that you also take steps to prevent your Personal Information such as signing off after using a shared computer and keeping your Login Credentials private.